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The Summit County Office of Consumer Affairs was established in 2004 to protect consumers from unfair, deceptive or unconscionable consumer sales practices.  The county codified ordinances provides the Office of Consumer Affairs with authority over:

  • Unfair, deceptive or unconscionable consumer sales practices
  • Deceptive advertising
  • Returns and refunds
  • Layaway agreements
  • Motor vehicle repairs
  • Solicitors, peddlers and canvassers
  • Secondhand dealers

Summit County Charter and Codified Ordinances

Consumers also have federal and state consumer protection laws where the Federal Trade Commission and Ohio Attorney General have enforcement authority over numerous consumer laws. Please note this list is not a comprehensive list of all consumer protection laws.


Federal Consumer Protection Laws

The Federal Trade Commission has enforcement authority on numerous federal consumer protection laws. For more information on the acts or rules listed below visit the FTC Website. Please note this list is not a comprehensive list of federal consumer protection laws.

Consumer Leasing Act
Fair and Accurate Credit Transactions Act
Fair Debt Collection Practices Act
Fair Credit Billing Act
Fair Credit Reporting Act
Magnuson Moss Warranty Act
Mail or Telephone Order Merchandise Rule
Negative Option Rule
Telemarketing Sales Rule
Used Car Rule

Ohio Consumer Protection Laws

The Ohio Attorney General has enforcement authority for more than 25 consumer protection laws; which you can view on the AG Website.

Anti-Pyramid Sales Act
Business Opportunity Purchaser’s Protection Act
Certificate of Motor Vehicle Title Act
Condominium Sales Act
Consumer Sales Practices Act
Consumer Sales Practices Act, Substantive Rules
Credit Card Recording Act
Credit Card Truncation Act
Credit Freeze Act
Credit Services Organization Act
Debt Adjusters Act
Defective Assistive Devices Act
Gift Card Act
Hearing Aid Returns Act
Homebuyer’s Protection Act (predatory lending)
Home Solicitation Sales Act
Lemon Law (nonconforming new motor vehicle)
Motor Vehicle Collision Repair Operators Act
Odometer Rollback and Disclosures Act
Prepaid Entertainment Contracts Act
Public Utilities Commission Act
Retail Installment Sales/Layaway Act
Security Breach Notification Act
Short-Term Lender Law (payday lending)
Telemarketing Act
Telephone Solicitation Sales Act
Title Defect Rescission Act
Title Insurance Act

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